Shipping policy
At MiraGlow, we are committed to delivering high-quality skincare products to our customers as quickly and safely as possible. Please review our shipping policy below.
⸻
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
⸻
Shipping Locations
We currently ship to:
• Canada
• United States
We do not ship to P.O. boxes or military addresses at this time.
Estimated Delivery Time
Delivery times may vary depending on your location and carrier.
Location
Estimated Delivery Time
Canada
5–12 business days
United States
7–15 business days
Please note that delivery times are estimates and may be affected by carrier delays, customs processing, or peak seasons.
⸻
Shipping Costs
Shipping costs are calculated at checkout based on:
• Your location
• The weight of your order
• The shipping method selected
Any applicable shipping fees will be clearly displayed before you complete your purchase.
⸻
Order Tracking
Once your order ships, you will receive a tracking number via email.
Tracking information may take 24–48 hours to update after shipment.
⸻
Customs, Duties & Taxes
For international orders:
• Customs fees, duties, and taxes (if applicable) are the responsibility of the customer
• MiraGlow is not responsible for delays caused by customs processing
⸻
Delayed or Lost Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
📧 MiraGlow.shop@gmail.com
We will be happy to assist you in tracking or resolving the issue.
⸻
Incorrect Address
Please ensure that all shipping details are correct at checkout.
MiraGlow is not responsible for orders delivered to an incorrect address provided by the customer.
⸻
Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: MiraGlow.shop@gmail.com
📞 Phone: +1 807-787-4657
